Service
Service
MoreWhy choice FranMar as your reliable power supplier provider?
(1) FranMar has specialized in manufacturing high quality power supplies for more than a decade. Since 1997, we have provided power supplies trusted by industries such as automation, telecommunication, lighting, energy and medical.
(2) We provide multiple products (AC-DC power supplies, DC-DC converters, DC-AC inverters) as one stop shopping supplier for customers. If standard won't meet your needs, we can provide customized or modified service.
(3) Supports small or medium size customers who needs less volume but variety products.
(4) Accepts customers apply for UL/cUL Multiple-Listing and TUV Co-License. ODM is also welcome.
(5) Answers inquiry and demand within 24 hrs.
(6) Adhere to use qualified brands and materials which comply with safety regulations. Also provides customers with stable price and quality.
(7) Undertakes the responsibility of confidentiality and protection to the result of customers' hard works, project protecting registration is acceptable.
(2) We provide multiple products (AC-DC power supplies, DC-DC converters, DC-AC inverters) as one stop shopping supplier for customers. If standard won't meet your needs, we can provide customized or modified service.
(3) Supports small or medium size customers who needs less volume but variety products.
(4) Accepts customers apply for UL/cUL Multiple-Listing and TUV Co-License. ODM is also welcome.
(5) Answers inquiry and demand within 24 hrs.
(6) Adhere to use qualified brands and materials which comply with safety regulations. Also provides customers with stable price and quality.
(7) Undertakes the responsibility of confidentiality and protection to the result of customers' hard works, project protecting registration is acceptable.
Can customer requires to change the length of DC cable or cable diameter to fit special output connector?
Yes, the R & D engineer will confirm whether the cable length or diameter can be changed.
Can customer requires to use Japanese capacitors to lasting the life time of the power supplies?
Yes, the R & D Engineer will provide the specification and cost of the capacitor to the customer.
Packing
MoreWhat is the standard package of FranMar power supplies?
Can customer ask for white box instead of partition cardboard packing?
Can customer ask for extra labels outside the PE bags or white boxes?
Yes, customer can pay additional fees for extra labels and labor.
Others
MoreWhat is the warranty period of your power supplies?
I.T.E power (FRA/FRP/FMM series) : 12 months + 3 months grace period
Medical power (FRM/FDM/FWM/FPM series) : 24 months + 3 months grace period
Medical power (FRM/FDM/FWM/FPM series) : 24 months + 3 months grace period
Does you offer power supply brand other than FranMar?
Yes, in addition to FranMar's own products, we also distribute several reliable power manufacturers’ products as supplemental to service worldwide customers as one stop supplier.