FAQ

Service

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(1) FranMar has specialized in manufacturing high quality power supplies for more than a decade. Since 1997, we have provided power supplies trusted by industries such as automation, telecommunication, lighting, energy and medical.

(2) We provide multiple products (AC-DC power supplies, DC-DC converters, DC-AC inverters) as one stop shopping supplier for customers. If standard won't meet your needs, we can provide customized or modified service.

(3) Supports small or medium size customers who needs less volume but variety products.

(4) Accepts customers apply for UL/cUL Multiple-Listing and TUV Co-License. ODM is also welcome.

(5) Answers inquiry and demand within 24 hrs.

(6) Adhere to use qualified brands and materials which comply with safety regulations. Also provides customers with stable price and quality.

(7) Undertakes the responsibility of confidentiality and protection to the result of customers' hard works, project protecting registration is acceptable.
Yes, the R & D engineer will confirm whether the cable length or diameter can be changed.
Yes, the R & D Engineer will provide the specification and cost of the capacitor to the customer.
PackingMore

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Adapters pack with PE bags individually. Corrugated paper box as external carton and use partition cardboard inside to fasten the adapters.

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Yes, customer can pay additional fees for white box packing.
Yes, customer can pay additional fees for extra labels and labor.
OthersMore
I.T.E power (FRA/FRP/FMM series) : 12 months + 3 months grace period
Medical power (FRM/FDM/FWM/FPM series) : 24 months + 3 months grace period
Yes, in addition to FranMar's own products, we also distribute several reliable power manufacturers’ products as supplemental to service worldwide customers as one stop supplier.
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